Epamusoro 5 nzira dzeMutengi Hukama Management Inogona Kushandura Zvakanaka Bhizinesi Rako
ziviso
Kuvaka nekusimudzira hukama hwakasimba hwevatengi kunogona kuita kana kuputsa kukura kwekambani kwenguva refu. Ndipo panopinda Customer Relationship Management (CRM) masisitimu. Customer Relationship Management (CRM) inzira ine hunyanzvi inoshandiswa nemabhizinesi kubata nekusimudzira kudyidzana kwevatengi mukati mehupenyu hwavo hwose. Inopa masangano simba kuita sarudzo dzinofambiswa nedata, kuwedzera kugutsikana kwevatengi, uye kuwana muchero wekukwikwidza mumusika. Kubva pakutengesa kuri kukwira kusvika pakusimudzira kuvimbika kwevatengi, CRM ine mukana wekuve mutambo-wekuchinja bhizinesi rako. Ngationgororei nzira shanu dzepamusoro CRM inogona kushandura bhizinesi rako uye nekushandura maitiro ako ekuita kwevatengi.
- Kuwedzeredzwa Kwemutengi Kunzwisisa
Iyo yakanyatso shandiswa CRM system inobvumira mabhizinesi kuunganidza uye kuongorora yakakosha data yevatengi. Nekunzwisisa zvinodiwa nevatengi, maitiro, uye nhoroondo yekutenga, makambani anogona kugadzirisa zvigadzirwa nemasevhisi avo kuti asangane nezvido zvemunhu nemazvo. Iyi yakasarudzika nzira inosimudzira kugutsikana kwevatengi, inosimudzira kuvimbika, uye pakupedzisira inotyaira kudzokorora bhizinesi.
- Fascilitated Sales Process
CRM inopa yepakati papuratifomu yekugadzirisa zviitiko zvine chekuita nekutengesa. Zvikwata zvekutengesa zvinogona kuteedzera zviri nyore zvinotungamira, mikana, uye kudyidzana kwevatengi, kugadzirisa maitiro ekutengesa. Nekusvika kune chaiyo-nguva data uye analytics, vamiriri vevatengesi vanogona kuona mikana inogona kukwirisa kana kutengesa-muchinjika, zvichitungamira mukuwedzera mari uye nekuvandudza kutengesa kwekuita.
- Kuvandudzwa kweMutengi Service
CRM masisitimu anogonesa mabhizinesi kuendesa yakasarudzika basa revatengi. Mutengi kubvunza uye nyaya dzinogona kunyatsogadziriswa uye kugadziriswa kuburikidza neCRM, kuve nechokwadi chekukurumidza uye yakasarudzika mhinduro. Nekugadzirisa zvinonetsa mutengi zvinobudirira, mabhizinesi anogona kuvaka kuvimba uye kuvimbika, zvichitungamira kuhukama hwevatengi kwenguva refu.
- Targeted Marketing Campaigns
CRM inopa simba mabhizinesi kuti amhanye akatarwa uye anofambiswa nedata kushambadzira mishandirapamwe. Nekukamura vatengi zvichienderana nezvavanofarira uye nhoroondo yekutenga, makambani anogona kuendesa mameseji ekushambadzira emunhu. Iyi nzira yakanangwa inowedzera kushanda kwekuedza kwekushambadzira, zvichikonzera kuwanda kweshanduko mitengo uye iri nani ROI.
- Kuita Chisarudzo Chinotungamirirwa neData
Kuve nekuwana yakazara yevatengi data uye analytics inogonesa-inotungamirwa nedata-kuita sarudzo musangano rese. Kungave kuvandudza zvigadzirwa zvinopihwa, kukwenenzvera mitengo, kana kuona mikana mitsva yemusika, CRM inopa ruzivo rwakakosha runofambisa sarudzo dzebhizinesi.
mhedziso
Mutengi Hukama Management (CRM) chishandiso chine simba chakakosha kupa mabhizinesi mukana wekukwikwidza. Kubva pakuwana kunzwisisa kwakadzama kwevatengi vako kusvika pakukwenenzvera kutengesa uye kuendesa yakasarudzika yevatengi sevhisi, CRM inopa simba mabhizinesi kuti arambe achikwikwidza mumusika wanhasi une simba. Kumbundikira CRM uye kushandisa kugona kwayo mabhizinesi anogona kugadzira hukama hwakasimba hwevatengi, kuwedzera kugona, uye kuzvimisa ivo pachavo kukura kwakasimba uye kubudirira.
